Privacy Policy

Effective Date: 23 August 2026

Thelivu Business Services respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains what information we may collect when you use our website, why we collect it, and how we use it.

Information We Collect

When you contact Thelivu Business Services through our website, enquiry form, WhatsApp, email or telephone, we may collect information such as:

  • Your name

  • Business name

  • Phone / WhatsApp number

  • Email address

  • Message or enquiry details

  • Business information that you voluntarily provide during a Bookkeeping Health Review or service enquiry

Our website hosting provider or other website services may also process limited technical information such as IP address, browser information, device information or cookies where required for security, website functionality or analytics.

How We Use Your Information

We may use the information you provide to:

  • Respond to your enquiry

  • Contact you regarding our bookkeeping or accounting-support services

  • Schedule or conduct a Free 30-Minute Bookkeeping Health Review

  • Understand your bookkeeping requirements

  • Prepare observations, recommendations or service proposals

  • Provide customer or client support

  • Maintain appropriate business records

  • Improve our website and services

We only use information for legitimate business and service-related purposes.

Sharing of Information

Thelivu Business Services does not sell or rent your personal information.

Information may be processed through third-party services that we use to operate our business, such as:

  • Website hosting and form-processing services

  • Email services

  • WhatsApp and other communication services

  • Accounting or business software used in providing services

Information may also be disclosed where required by applicable law or a lawful government request.

Cookies and Website Analytics

Our website or hosting provider may use cookies or similar technologies for website functionality, security and analytics.

Where optional analytics or advertising tools are introduced in the future, this Privacy Policy may be updated accordingly.

Data Security

We take reasonable organisational and technical measures to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain enquiry and client information only for as long as reasonably necessary for:

  • Responding to enquiries

  • Providing agreed services

  • Maintaining business and accounting records

  • Meeting applicable legal or regulatory requirements

Information that is no longer reasonably required may be deleted or securely disposed of.

Links to Other Services

Our website may contain links to third-party services such as WhatsApp.

Thelivu Business Services is not responsible for the privacy practices of third-party websites or services. Their own privacy policies apply when you use those services.

Your Information

You may contact us if you would like to:

  • Ask what personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of information where reasonably applicable

  • Raise a privacy-related question or concern

Certain information may need to be retained where required for legal, accounting or legitimate business-record purposes.

Changes to This Privacy Policy

We may update this Privacy Policy when our website, services or information-handling practices change.

The latest version will be published on this website.

Contact Us

For questions about this Privacy Policy or the handling of your information, please contact:

Thelivu Business Services
Thiruvananthapuram, Kerala

Email: thelivubusinessservices@gmail.com
Call / WhatsApp: +91 97476 99399

Clear Books. Better Decisions.